Returns Policy

Exchanges: (if applicable)
We at Minifactorum are as always passionate about 3d printing, Tabletop gaming, and pushing our customer service with making sure each and every one of customer enjoys their purchase and products.
So much with that, what we offer is a 14 day returns policy. If you have had a change of mind, please get in touch with us at mailto:Customer Service@Minifactorum.com

Customer Service
Minifactorum

126 Lower Parliament St
Nottingham
NG1 1EH
UK
Email: customer-service@minifactorum.com
Shipping:

To return your product, you should mail your product to:
Minifactorum
Returns
126 Lower Parliament St
Nottingham
NG1 1EH
UK


Note:

  • You will be responsible for paying for the shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • If you receive a refund, the original cost of shipping will not be included in your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please ensure you include your full name, address and order information to make it as easy as possible for us to process your refund or exchange. If you are shipping a high value item, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

 

If you can’t find the answer to your query here, please don’t hesitate to contact our customer service team via phone: